Process engineers wrote standard operating procedures and root-cause reports by hand, with each shift documentation cycle consuming most of a senior engineer's afternoon and quality inconsistent between authors.
What we rolled outA practitioner track for 60 engineers on drafting, summarizing, and reviewing technical documentation with an internal assistant, with labs run on their own SOP archive and a verification checklist for every AI-assisted output.
Estimated resultDocumentation time fell sharply and report quality became consistent across shifts, freeing senior engineers for line improvement work.